diff --git a/ar-SA.json b/ar-SA.json
index 74928c2..5cb3c62 100644
--- a/ar-SA.json
+++ b/ar-SA.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "سبب إغلاق التذاكرة، على سبيل المثال \"تم الحل\""
+			"placeholder": "سبب إغلاق التذاكرة، على سبيل المثال \"تم الحل\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "تم إغلاق التذكرة من قبل <@%d>",
 		"rate": {
diff --git a/az-AZ.json b/az-AZ.json
index 0698273..0a8b82d 100644
--- a/az-AZ.json
+++ b/az-AZ.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/bg-BG.json b/bg-BG.json
index 76f34fe..d75abe0 100644
--- a/bg-BG.json
+++ b/bg-BG.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Причина за затваряне на билета, п.р \"Проблема е решен\""
+			"placeholder": "Причина за затваряне на билета, п.р \"Проблема е решен\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Билета беше затворен от <@%d>",
 		"rate": {
diff --git a/ca-ES.json b/ca-ES.json
index c1b10df..375fafd 100644
--- a/ca-ES.json
+++ b/ca-ES.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Raó de tancament del tiquet, p.e. \"Resolt\""
+			"placeholder": "Raó de tancament del tiquet, p.e. \"Resolt\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "<@%d> ha tancat el tiquet",
 		"rate": {
diff --git a/cs-CZ.json b/cs-CZ.json
index dbc8a3a..82bb4ed 100644
--- a/cs-CZ.json
+++ b/cs-CZ.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Důvod zavření ticketu, např. \"Vyřešeno\""
+			"placeholder": "Důvod zavření ticketu, např. \"Vyřešeno\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ticket byl uzavřen uživatelem <@%d>",
 		"rate": {
diff --git a/cy-GB.json b/cy-GB.json
index 4d1bf8d..53754dd 100644
--- a/cy-GB.json
+++ b/cy-GB.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Rheswm dros gau'r tocyn, e.e. \"Wedi'i ddatrys\""
+			"placeholder": "Rheswm dros gau'r tocyn, e.e. \"Wedi'i ddatrys\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Cafodd y tocyn ei gau gan <@%d>",
 		"rate": {
diff --git a/da-DK.json b/da-DK.json
index 515dee8..84b487d 100644
--- a/da-DK.json
+++ b/da-DK.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Årsag til lukning af denne ticket, fx \"Løst\""
+			"placeholder": "Årsag til lukning af denne ticket, fx \"Løst\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ticketen blev lukket af <@%d>",
 		"rate": {
diff --git a/de-CH.json b/de-CH.json
index e2c9771..5645c7d 100644
--- a/de-CH.json
+++ b/de-CH.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Grund für s'Schlüsse vom Ticket, z.B. \"abgschlosse\""
+			"placeholder": "Grund für s'Schlüsse vom Ticket, z.B. \"abgschlosse\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "S'Ticket isch vo <@%d> gschlosse worde",
 		"rate": {
diff --git a/de-DE.json b/de-DE.json
index 7bc2f2d..693a299 100644
--- a/de-DE.json
+++ b/de-DE.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Grund für das Schließen des Tickets, z.B. „gelöst“"
+			"placeholder": "Grund für das Schließen des Tickets, z.B. „gelöst“",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Das Ticket wurde von <@%d> geschlossen",
 		"rate": {
diff --git a/el-GR.json b/el-GR.json
index d0eb9b9..cc1f66b 100644
--- a/el-GR.json
+++ b/el-GR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Ο λόγος που έκλεισε το ticket, π.χ. \"Λύθηκε\""
+			"placeholder": "Ο λόγος που έκλεισε το ticket, π.χ. \"Λύθηκε\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Το ticket έκλεισε από τον <@%d>",
 		"rate": {
diff --git a/en-Tok.json b/en-Tok.json
index 02f9748..7bafa19 100644
--- a/en-Tok.json
+++ b/en-Tok.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/eo-UY.json b/eo-UY.json
index d1eb2c1..f3fe38a 100644
--- a/eo-UY.json
+++ b/eo-UY.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Kialo por fermi la bileton, ekzemple \"Solvita\""
+			"placeholder": "Kialo por fermi la bileton, ekzemple \"Solvita\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "La bileto estis fermita de <@%d>",
 		"rate": {
diff --git a/es-ES.json b/es-ES.json
index ed84e9d..18d79c0 100644
--- a/es-ES.json
+++ b/es-ES.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Razón de cierre del ticket, ejemplo: \"Resuelto\""
+			"placeholder": "Razón de cierre del ticket, ejemplo: \"Resuelto\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "El ticket fue cerrado por <@%d>",
 		"rate": {
diff --git a/et-EE.json b/et-EE.json
index 4ea899e..8bac7f1 100644
--- a/et-EE.json
+++ b/et-EE.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Põhjus abipileti sulgemiseks, nt \"Lahendatud\""
+			"placeholder": "Põhjus abipileti sulgemiseks, nt \"Lahendatud\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Abipileti sulges <@%d>",
 		"rate": {
diff --git a/fa-IR.json b/fa-IR.json
index 02f9748..7bafa19 100644
--- a/fa-IR.json
+++ b/fa-IR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/fi-FI.json b/fi-FI.json
index bcec5aa..0b36c0c 100644
--- a/fi-FI.json
+++ b/fi-FI.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Lipun sulkemisen perustelu, esim. \"Ratkaistu\""
+			"placeholder": "Lipun sulkemisen perustelu, esim. \"Ratkaistu\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Lipun sulki <@%d>",
 		"rate": {
diff --git a/fr-FR.json b/fr-FR.json
index 8af7be3..56a2030 100644
--- a/fr-FR.json
+++ b/fr-FR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Motif de la fermeture du ticket, par exemple \"Résolu\""
+			"placeholder": "Motif de la fermeture du ticket, par exemple \"Résolu\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Le ticket a été fermé par <@%d>",
 		"rate": {
diff --git a/he-IL.json b/he-IL.json
index 720d273..a1d36aa 100644
--- a/he-IL.json
+++ b/he-IL.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "סיבת סגירת הכרטיס, למשל. \"נפתר\""
+			"placeholder": "סיבת סגירת הכרטיס, למשל. \"נפתר\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "הכרטיס נסגר על ידי <@%d>",
 		"rate": {
diff --git a/hi-IN.json b/hi-IN.json
index 10421c5..07de9c5 100644
--- a/hi-IN.json
+++ b/hi-IN.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "टिकट बंद करने का कारण, जैसे कि \"Resolved\""
+			"placeholder": "टिकट बंद करने का कारण, जैसे कि \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "टिकट <@%d> द्वारा बंद किया गया है",
 		"rate": {
diff --git a/hi-LS.json b/hi-LS.json
index db1062c..5a4a78f 100644
--- a/hi-LS.json
+++ b/hi-LS.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Ticket close karne ka reason, e.g. \"Resolved\""
+			"placeholder": "Ticket close karne ka reason, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ticket <@%d> ne close kar diya",
 		"rate": {
diff --git a/hr-HR.json b/hr-HR.json
index b433d05..f9b130c 100644
--- a/hr-HR.json
+++ b/hr-HR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Razlog zatvaranja tiketa, npr. \"Riješeno\""
+			"placeholder": "Razlog zatvaranja tiketa, npr. \"Riješeno\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Tiket je zatvorio <@%d>",
 		"rate": {
diff --git a/hu-HU.json b/hu-HU.json
index e7be6fc..c06da30 100644
--- a/hu-HU.json
+++ b/hu-HU.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Lezárás indoka, pl. \"Megoldva\""
+			"placeholder": "Lezárás indoka, pl. \"Megoldva\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "A ticket be lett zárva <@%d> által",
 		"rate": {
diff --git a/id-ID.json b/id-ID.json
index e4b4697..e4be5d8 100644
--- a/id-ID.json
+++ b/id-ID.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Alasan penutupan tiket, mis. \"Terselesaikan\""
+			"placeholder": "Alasan penutupan tiket, mis. \"Terselesaikan\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Tiket ditutup oleh <@%d>",
 		"rate": {
diff --git a/it-IT.json b/it-IT.json
index 7c19767..e9081af 100644
--- a/it-IT.json
+++ b/it-IT.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Motivo per la chiusura del ticket, e.g. \"Risolto\""
+			"placeholder": "Motivo per la chiusura del ticket, e.g. \"Risolto\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Il ticket è stato chiuso da <@%d>",
 		"rate": {
diff --git a/ja-JP.json b/ja-JP.json
index ff88bfb..eed01c2 100644
--- a/ja-JP.json
+++ b/ja-JP.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "チケットを閉じる理由（例：「解決済み」）"
+			"placeholder": "チケットを閉じる理由（例：「解決済み」）",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "<@%d> このチケットはによって閉じられました",
 		"rate": {
diff --git a/ko-KR.json b/ko-KR.json
index 0580aa8..64977c0 100644
--- a/ko-KR.json
+++ b/ko-KR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "티켓을 닫는 이유(예: \"해결됨\")"
+			"placeholder": "티켓을 닫는 이유(예: \"해결됨\")",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "<@%d>님이 티켓을 닫으셨어요.",
 		"rate": {
diff --git a/lt-LT.json b/lt-LT.json
index 8ae0865..eb10263 100644
--- a/lt-LT.json
+++ b/lt-LT.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Priežastis kodėl uždarote bilieta, pvz., \"Išspręsta\""
+			"placeholder": "Priežastis kodėl uždarote bilieta, pvz., \"Išspręsta\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Šį bilietą uždarė <@%d>",
 		"rate": {
diff --git a/lv-LV.json b/lv-LV.json
index 02f9748..7bafa19 100644
--- a/lv-LV.json
+++ b/lv-LV.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/ne-NP.json b/ne-NP.json
index ae3a198..6103ed5 100644
--- a/ne-NP.json
+++ b/ne-NP.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/nl-NL.json b/nl-NL.json
index a4a3da5..6748c8b 100644
--- a/nl-NL.json
+++ b/nl-NL.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reden voor het sluiten van het ticket, bv. \"Opgelost\""
+			"placeholder": "Reden voor het sluiten van het ticket, bv. \"Opgelost\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "De ticket is gesloten door <@%d>",
 		"rate": {
diff --git a/no-NO.json b/no-NO.json
index 522a41d..70982ef 100644
--- a/no-NO.json
+++ b/no-NO.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Grunn for å stenge ticketen, f.eks \"Løst\""
+			"placeholder": "Grunn for å stenge ticketen, f.eks \"Løst\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ticketen ble lukket av <@%d>",
 		"rate": {
diff --git a/pl-PL.json b/pl-PL.json
index dd040f5..ab89933 100644
--- a/pl-PL.json
+++ b/pl-PL.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Powód zamknięcia zgłoszenia, np. ''Rozwiązane''"
+			"placeholder": "Powód zamknięcia zgłoszenia, np. ''Rozwiązane''",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Zgłoszenie zostało zamknięte przez <@%d>",
 		"rate": {
diff --git a/pt-BR.json b/pt-BR.json
index 735a374..e9338cc 100644
--- a/pt-BR.json
+++ b/pt-BR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Motivo do fechamento do ticket. Por exemplo: \"Resolvido\""
+			"placeholder": "Motivo do fechamento do ticket. Por exemplo: \"Resolvido\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "O ticket foi fechado por <@%d>",
 		"rate": {
diff --git a/pt-PT.json b/pt-PT.json
index 6fc06a9..fae0af7 100644
--- a/pt-PT.json
+++ b/pt-PT.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Razão para fechar o bilhete, p.ex. \"Resolvido\""
+			"placeholder": "Razão para fechar o bilhete, p.ex. \"Resolvido\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "O bilhete foi fechado por <@%d>",
 		"rate": {
diff --git a/ro-RO.json b/ro-RO.json
index 1b7f5cd..6d79837 100644
--- a/ro-RO.json
+++ b/ro-RO.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Motivul închiderii tichetului, de ex., „Rezolvat”"
+			"placeholder": "Motivul închiderii tichetului, de ex., „Rezolvat”",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Tichetul a fost închis de <@%d>",
 		"rate": {
diff --git a/ru-RU.json b/ru-RU.json
index 69f2538..fded09d 100644
--- a/ru-RU.json
+++ b/ru-RU.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Причина для закрытия обращения, например, \"Решено\""
+			"placeholder": "Причина для закрытия обращения, например, \"Решено\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Обращение было закрыто <@%d>",
 		"rate": {
diff --git a/sk-SK.json b/sk-SK.json
index 94f0f85..af91142 100644
--- a/sk-SK.json
+++ b/sk-SK.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Dôvod uzavretia ticketu, napr. \"Vyriešené\""
+			"placeholder": "Dôvod uzavretia ticketu, napr. \"Vyriešené\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Tiket uzavrel <@%d>",
 		"rate": {
diff --git a/sl-SI.json b/sl-SI.json
index c78f152..90c671b 100644
--- a/sl-SI.json
+++ b/sl-SI.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\""
+			"placeholder": "Reason for closing the ticket, e.g. \"Resolved\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "The ticket was closed by <@%d>",
 		"rate": {
diff --git a/sr-SP.json b/sr-SP.json
index 47fefbe..99dd08a 100644
--- a/sr-SP.json
+++ b/sr-SP.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Разлог за затварање карте, пример \"Ресолвед\""
+			"placeholder": "Разлог за затварање карте, пример \"Ресолвед\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Карта је била затворена <@%d>",
 		"rate": {
diff --git a/sv-SE.json b/sv-SE.json
index ba6c845..ba46b6c 100644
--- a/sv-SE.json
+++ b/sv-SE.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Anledning till att avsluta ärendet, t.ex. \"Löst\""
+			"placeholder": "Anledning till att avsluta ärendet, t.ex. \"Löst\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ärendet avslutades av <@%d>",
 		"rate": {
diff --git a/th-TH.json b/th-TH.json
index cd9fa4a..6908d72 100644
--- a/th-TH.json
+++ b/th-TH.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "เหตุผลในการปิด Ticket เช่น \"ได้รับการแก้ไขแล้ว\""
+			"placeholder": "เหตุผลในการปิด Ticket เช่น \"ได้รับการแก้ไขแล้ว\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ticket ถูกปิดแล้วโดย <@%d>",
 		"rate": {
diff --git a/tr-TR.json b/tr-TR.json
index fc159ba..f860ac6 100644
--- a/tr-TR.json
+++ b/tr-TR.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Biletin kapanma sebebi: \"Çözüldü\""
+			"placeholder": "Biletin kapanma sebebi: \"Çözüldü\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Bilet <@%d> tarafından kapatıldı",
 		"rate": {
diff --git a/uk-UA.json b/uk-UA.json
index 09685bf..e10e148 100644
--- a/uk-UA.json
+++ b/uk-UA.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Причина для закриття заявки, на приклад, \"Вирішено\""
+			"placeholder": "Причина для закриття заявки, на приклад, \"Вирішено\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Ця заявка була закрита <@%d>",
 		"rate": {
diff --git a/vi-VN.json b/vi-VN.json
index 99efd5e..26d6ed9 100644
--- a/vi-VN.json
+++ b/vi-VN.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "Lý do đóng phiếu hỗ trợ, vd: \"Đã giải quyết xong\""
+			"placeholder": "Lý do đóng phiếu hỗ trợ, vd: \"Đã giải quyết xong\"",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "Phiếu hỗ trợ này đã được đóng bởi <@%d>",
 		"rate": {
diff --git a/zh-CN.json b/zh-CN.json
index 706d1c5..2d4645f 100644
--- a/zh-CN.json
+++ b/zh-CN.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "关闭工单的原因，例如 “已解决”"
+			"placeholder": "关闭工单的原因，例如 “已解决”",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "此工单已被 <@%d> 关闭",
 		"rate": {
diff --git a/zh-TW.json b/zh-TW.json
index cee99de..32b1388 100644
--- a/zh-TW.json
+++ b/zh-TW.json
@@ -199,7 +199,11 @@
 	},
 	"close": {
 		"reason": {
-			"placeholder": "為甚麼要關閉這個客服單"
+			"placeholder": "為甚麼要關閉這個客服單",
+			"not_predefined": "Please choose one of the predefined close reasons",
+			"missing": "Select a reason or enter your own",
+			"custom": "Custom Reason",
+			"custom_description": "Only used if no reason is selected above"
 		},
 		"success": "客服單被 <@%d> 關閉",
 		"rate": {