From 40940521997986d31bd9bb5573cf003954758675 Mon Sep 17 00:00:00 2001 From: Mridul Meharia Date: Mon, 20 Jul 2026 10:18:34 +0200 Subject: [PATCH] Document reply_to on conversation source (Preview) Companion to intercom/intercom#521116. Adds the reply_to array to the conversation_source schema and the email-source example in the Preview spec. --- descriptions/0/api.intercom.io.yaml | 22 ++++++++++++++++++++++ 1 file changed, 22 insertions(+) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 42ed54f..0b1c57e 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -11090,6 +11090,9 @@ paths: recipients: - type: to email: testing-workspace@email.com + reply_to: + - email: replies@example.com + name: Support Team author: type: lead id: '991267645' @@ -29939,6 +29942,25 @@ components: nullable: true description: The reason this recipient was dropped, if applicable. example: + reply_to: + type: array + nullable: true + description: The Reply-To header addresses of the source message, where + a reply will be routed. Can differ from the sender's From address. Only + present for email conversations. + items: + type: object + properties: + email: + type: string + format: email + description: The Reply-To email address. + example: replies@example.com + name: + type: string + nullable: true + description: The display name associated with the Reply-To address. + example: Support Team subject: type: string nullable: true