diff --git a/billing/overview.mdx b/billing/overview.mdx index a51cc8a..56b93b7 100644 --- a/billing/overview.mdx +++ b/billing/overview.mdx @@ -77,14 +77,48 @@ This means you can scale up during a big launch and scale back down the next mon ## Invoices & Payments -You can view and pay invoices from your [dashboard billing page](https://dashboard.linkrunner.io/dashboard/billing). +View and pay invoices from your [dashboard billing page](https://dashboard.linkrunner.io/dashboard/billing). Click **Pay Now** on a pending invoice to see every option available to you. **Supported payment methods:** + +- Bank transfer (INR invoices) +- [Linkrunner Wallet](/billing/wallet) - Razorpay (cards, UPI, netbanking) +- Cashfree (cards, UPI, netbanking, for INR invoices) - Stripe (cards, for USD invoices) - PayPal -Each invoice includes a payment link. You'll receive an email notification when a new invoice is ready. +You'll receive an email notification when a new invoice is ready. + +### Pay by bank transfer + +Available for **INR invoices**. The **Pay Now** dialog shows the account name, account number, IFSC, and the exact amount due. + +The Pay Now dialog, showing the amount due, the account to transfer to, and the field for your transfer reference + + + + Transfer the **full amount shown** from your bank. An invoice is settled in full or not at all, so a partial transfer cannot clear it. + + + Paste the UTR (transaction reference) from your bank into **Transfer reference (UTR)** and click **Submit reference**. Do this straight after transferring. You do not need to wait for the money to arrive. + + + We check the reference against our bank statement and mark the invoice paid. It stays **Pending** until then, and you get a confirmation email with a receipt once it clears. + + + + +Each reference can be used only once, and one transfer clears one invoice. If you mistype it, submit the correct one after the first is rejected. + + +### Pay by card, UPI, or netbanking + +Click the payment link in the **Pay Now** dialog. It opens a hosted payment page, and the invoice is marked paid as soon as the payment succeeds. There is no approval step. + +### Pay from your wallet + +If your account has the wallet enabled, a pending invoice is settled from your balance automatically. See [Linkrunner Wallet](/billing/wallet). ## What happens when an invoice is overdue? diff --git a/billing/wallet.mdx b/billing/wallet.mdx new file mode 100644 index 0000000..84ffedf --- /dev/null +++ b/billing/wallet.mdx @@ -0,0 +1,100 @@ +--- +title: "Linkrunner Wallet" +description: "Prepay a balance and let your invoices settle themselves" +icon: "wallet" +sidebarTitle: "Linkrunner Wallet" +--- + +The wallet holds a balance on your account. When an invoice is due, it is settled from that balance instead of you paying it by hand each month. + +Billing stays postpaid either way. The wallet changes how an invoice gets paid, not what you are charged. + + +The wallet is being rolled out account by account and is not enabled everywhere yet. If you do not see **Wallet** on your billing page, contact [support@linkrunner.io](mailto:support@linkrunner.io). You can still pay invoices normally in the meantime. See [Billing Overview](/billing/overview). + + +## 1. Add funds + +Open **Wallet** on your [billing page](https://dashboard.linkrunner.io/dashboard/billing) and click **Add funds**. + + + + We suggest 3, 6, or 12 months of your average bill, based on your last three paid invoices. You can enter your own amount instead. + + If your recharge earns bonus free installs, the number is shown before you confirm. + + + **Bank transfer** (INR): transfer the amount, then submit the UTR. We match it against our bank statement and credit your wallet. + + **Card, UPI, or netbanking**: pay through the hosted gateway page. The balance is credited as soon as the payment succeeds. + + + Once the funds land, any pending invoice is paid from the balance automatically. You do not need to do anything else. + + + +The Add funds dialog, with the payment method chosen, the amount, and the account to transfer to + + +Recharging by bank transfer avoids the gateway entirely, which is the simplest route for large amounts. + + +## 2. How invoices settle + +Two things happen automatically. + +**After you add funds.** Any invoice already pending is settled from your balance. An invoice is settled **in full or not at all**, so if your balance is short, the invoice stays pending and the wallet screen shows the top-up needed to clear it. + +**When your next invoice is generated.** Your balance is applied as the invoice is created, and the invoice shows the arithmetic: + +``` +Total amount - Wallet deducted = Net payable +``` + +If the balance covers the whole bill, the net payable is zero and there is nothing to pay. If it covers part of it, you pay the remainder using any [supported payment method](/billing/overview). + +## 3. Available vs locked balance + +Your balance is split into two numbers on the wallet screen: + +| Balance | What it is | +|---------|------------| +| **Locked** | Held against your estimated bill for the current month | +| **Available** | Everything above that, which you can withdraw | + +The locked portion is what your next invoice will be settled against, so it cannot be withdrawn. The estimate updates through the month as your installs accumulate. + +## 4. Withdraw funds + +Click **Withdraw** on the wallet screen and enter an amount up to your available balance. + +- The amount is deducted from your balance when you raise the request, so it cannot be spent twice. +- A processing fee is deducted from the payout. The fee and the net amount are shown before you confirm. +- You enter the account name, account number, and IFSC to be paid out to as part of the request. +- If a withdrawal is rejected or the payout fails, the full amount is returned to your balance. + + +Bonus free installs reward money kept in the wallet. Withdrawing gives up the whole unused bonus, so withdraw only what you are sure you do not need. + + +## Troubleshooting + + + + Settlement is all-or-nothing. If your balance is less than the invoice, the invoice waits. The wallet screen shows exactly how much more you need. + + + Transfers are credited once we match your UTR against our bank statement. If it is still uncredited a full working day after you submitted the reference, contact [support@linkrunner.io](mailto:support@linkrunner.io) with the UTR. + + + The portion locked against your estimated bill for the current month is not withdrawable. Only the available balance can be withdrawn. + + + Yes, but adding funds by bank transfer is available for INR only. USD accounts recharge through the payment gateway. + + + No. You are billed for attributed installs at your normal tier rate. The wallet only changes how the invoice is paid. + + + +**Need help?** Contact [support@linkrunner.io](mailto:support@linkrunner.io) diff --git a/docs.json b/docs.json index b9c7301..944b0bb 100644 --- a/docs.json +++ b/docs.json @@ -106,7 +106,7 @@ }, { "group": "Billing", - "pages": ["billing/overview"] + "pages": ["billing/overview", "billing/wallet"] }, { "group": "Troubleshooting", diff --git a/images/billing/pay-invoice-bank-transfer.webp b/images/billing/pay-invoice-bank-transfer.webp new file mode 100644 index 0000000..aa2298f Binary files /dev/null and b/images/billing/pay-invoice-bank-transfer.webp differ diff --git a/images/billing/wallet-add-funds.webp b/images/billing/wallet-add-funds.webp new file mode 100644 index 0000000..3353548 Binary files /dev/null and b/images/billing/wallet-add-funds.webp differ