[Feature]: Add status indicator for tickets

[systemicdream]

Problem to solve

Need to have an indicator to show what the status of a ticket is

Desired outcome

indicator shows current status of the ticket

Proposed solution

have a field for each ticket to store the status that can be updated by a technitian

Alternatives considered

No response

Additional context

No response

Before submitting

• I searched existing issues and did not find an equivalent request.