Full-stack developer and AI/CRM automation specialist with 7+ years of software-development experience, including 6+ years in CRM development and 3+ years building AI-powered automation, assistants and workflow systems.

Experienced in designing production-ready CRM platforms, SaaS applications, mobile apps, AI agents, RAG systems, API integrations and business-process automations.

Currently working as the CEO of The Perfect Solutions, helping businesses replace repetitive manual processes with scalable software and intelligent automation.

The Perfect Solutions

Leading the development of CRM platforms, SaaS products, AI assistants, workflow automations, web applications and mobile solutions.

Key responsibilities:

• Planning and architecting web, mobile, CRM and automation projects
• Developing full-stack SaaS and business applications
• Building custom CRM modules and business workflows
• Integrating third-party APIs, payment gateways and communication platforms
• Developing AI agents, RAG assistants and automation pipelines
• Managing deployment, hosting, databases and production infrastructure
• Communicating with clients and converting business requirements into technical solutions
• Maintaining and scaling existing platforms

Pointflow.ai Approximately 3 years

Worked on an AI-assistant platform that connects multiple language models and automatically selects the appropriate model and workflow for different requests.

Key contributions:

• AI assistant orchestration
• Streaming AI responses
• LLM tool calling and tool-result processing
• OpenAI, Claude, Gemini and DeepSeek integrations
• OpenRouter model routing and fallback handling
• Conversation memory and summarization
• Structured tool-call sequencing
• Multi-tenant workspace functionality
• Credit and usage management
• Amazon S3 file-processing pipelines
• Asynchronous PHP processing using ReactPHP and Guzzle
• AI assistant preferences and conversation-state management

Technologies:

PHP ReactPHP Guzzle JavaScript MySQL MariaDB OpenAI Claude Gemini DeepSeek OpenRouter AWS S3

Aureus CRM Approximately 4 years

Worked on the development and customization of a business-management platform based on Perfex CRM.

Key contributions:

• Perfex CRM customization
• CRM-to-SaaS architecture
• Custom module development
• Customer and employee portals
• Attendance and QR check-in systems
• Workplace and location management
• Leave-management workflows
• Warehouse and inventory functionality
• Dynamic form and PDF builders
• Proposal, invoice and document functionality
• Staff document management
• User-guide and onboarding systems
• Multilingual English and German functionality
• REST API development
• Mobile-app API integration
• AWS deployment and infrastructure
• Azure DevOps deployment pipelines
• Amazon S3 file and artifact management
• ZUGFeRD and EN16931 invoice functionality

Technologies:

PHP 8 CodeIgniter 3 MySQL JavaScript jQuery Bootstrap REST APIs AWS EC2 AWS S3 Azure DevOps

• PHP
• JavaScript
• TypeScript
• Python
• SQL
• HTML5
• CSS3
• JSON
• Bash and shell scripting
• Google Apps Script

• Laravel
• CodeIgniter
• PHP 7.4, 8.1 and 8.2
• REST API development
• Webhook development
• API authentication
• Multi-tenant SaaS architecture
• Role-based access control
• Background jobs and cron processes
• Server-side validation
• Payment and subscription systems
• File-processing pipelines
• Asynchronous PHP processing
• Database design and optimization
• Third-party service integration

• React
• Next.js
• TypeScript
• JavaScript
• Bootstrap
• jQuery
• HTML5
• CSS3
• Responsive web design
• Dashboard development
• Admin-panel development
• Customer portals
• Dynamic forms
• DataTables
• Real-time user interfaces

• React Native
• Expo
• Ionic
• Android development
• iOS development
• REST API integration
• QR-code scanning
• Location-based check-in
• Push-notification integration
• Authentication flows
• Mobile CRM applications
• Cross-platform mobile development

• OpenAI
• Anthropic Claude
• Google Gemini
• DeepSeek
• OpenRouter
• Groq
• Fireworks AI
• Meta Llama
• GPT-4 and GPT-4o
• Claude 3.5 and Claude 4
• Gemini 2.5
• DeepSeek-R1

• AI-agent development
• Retrieval-Augmented Generation
• Knowledge-base assistants
• Document question-answering systems
• Tool calling and function calling
• Multi-model routing
• Model fallback systems
• Streaming AI responses
• Conversation memory
• Context management
• Prompt engineering
• Structured output generation
• Embeddings and vector search
• Document chunking
• AI classification
• Lead qualification
• Email analysis
• Sentiment and intent detection
• AI-generated summaries
• AI customer-support systems
• AI-powered CRM functionality

• LangChain
• OpenAI Assistants and APIs
• Claude APIs
• Gemini APIs
• Vector databases
• AI workflow orchestration
• RAG pipelines
• Agentic workflow architecture

• n8n
• Make
• Zapier
• Pabbly Connect
• Google Apps Script
• Custom PHP and Python automation

• CRM lead capture and routing
• CRM record creation and synchronization
• Email classification and processing
• Automated customer follow-ups
• Sales-pipeline automation
• Recruitment automation
• Candidate-screening workflows
• Invoice and payment automation
• Google Sheets automation
• Airtable automation
• Scheduled jobs and cron workflows
• Webhook-based automation
• API data synchronization
• Error handling and monitoring
• Automated notifications
• Data enrichment
• Duplicate detection
• Document-processing workflows
• AI-agent workflows
• Social-media automation
• Customer-support automation

🔗 n8n AI Automations Repository

The repository contains practical examples involving:

• AI agents
• CRM automation
• Adaptive RAG
• Email assistants
• Lead-generation workflows
• Candidate screening
• Social-media automation
• Voice assistants
• Google Calendar automation
• Customer-support workflows
• Document processing
• Bidirectional synchronization
• Workflow backups

• WhatsApp Cloud API
• Twilio
• Vapi
• ElevenLabs
• Voiceflow
• ManyChat
• Dialogflow
• Telegram bots
• Website chatbots
• CRM-integrated chat assistants
• AI voice agents
• WhatsApp customer-support assistants
• Automated appointment assistants
• Lead-qualification bots
• Multilingual English and Urdu assistants
• Human-escalation workflows
• Voice transcription and response generation

• Perfex CRM
• Aureus CRM
• Opeline CRM
• Custom CRM platforms
• SaaS CRM architecture
• Multi-tenant workspaces
• Customer portals
• Employee portals
• Lead pipelines
• Sales automation
• Project and task management
• Invoice and proposal workflows
• Support-ticket systems
• Attendance systems
• Warehouse management
• Staff and leave management
• CRM reporting and dashboards
• CRM mobile-app integrations

• Recruiterflow
• HubSpot
• QuickBooks Online
• Xero
• Google Sheets
• Airtable
• WhatsApp
• Gmail
• Outlook
• Stripe
• Zapier
• Make
• n8n
• Custom REST APIs and webhooks

• MySQL
• MariaDB
• PostgreSQL
• Redis
• Prisma ORM
• Airtable
• Google Sheets
• JSON data structures
• Relational database design
• Database migrations
• Query optimization
• Multi-tenant database architecture
• JSON search and extraction
• Data synchronization
• Duplicate detection
• Reporting queries

• Amazon Web Services
• AWS EC2
• AWS S3
• Microsoft Azure DevOps
• Vercel
• Cloudflare
• Docker
• Ubuntu Linux
• cPanel
• Namecheap hosting
• Git and GitHub
• CI/CD pipelines
• Domain and DNS management
• SSL configuration
• Cron-job management
• Environment configuration
• Application deployment
• Server troubleshooting
• Production monitoring
• Database deployment and migration

• Stripe
• QuickBooks Online
• Xero
• NMI
• USAePay
• Payrexx
• Square
• PayPal
• Subscription billing
• Invoice synchronization
• Payment synchronization
• Customer synchronization
• Transaction tracking
• Payment-webhook processing
• Accounting-system integration

A CRM-connected mobile application supporting employee attendance, QR-code check-in and check-out, workplace management, leave requests, reports, feedback and material requests.

View Aureus CRM on the Apple App Store

An Android application integrated with the Aureus CRM platform for secure authentication, QR-code scanning, attendance tracking and location-based check-in and check-out.

View Aureus CRM on Google Play

🔗 pointflow.ai

• Multi-model AI orchestration
• Automatic model selection
• Streaming responses
• Tool calling
• Conversation memory
• File processing
• Multi-tenant workspaces
• AI credits and usage management
• OpenAI, Claude, Gemini and DeepSeek integration

🔗 aureus-crm.de

• Perfex CRM customization
• SaaS conversion
• Custom CRM modules
• Mobile-app integration
• QR attendance system
• Workplace management
• Staff leave management
• Warehouse functionality
• Dynamic forms and documents
• AWS deployment
• Azure DevOps pipelines
• Multilingual functionality

Converted and extended Perfex CRM into customized SaaS platforms with:

• Multi-tenant workspaces
• Subscription plans
• Usage restrictions
• User limits
• Custom onboarding
• Billing logic
• Module-level permissions
• Automated cron processes
• Custom APIs
• AI assistant functionality
• Business-specific workflows

Developed an automation architecture connecting:

• LinkedIn Sales Navigator
• ContactOut
• Zapier
• Recruiterflow
• Zapier Tables

The workflow included company and contact creation, duplicate detection, record updates, lead enrichment and execution logging.

Developed a scheduled job-alert system using:

• Python
• Namecheap cPanel
• WhatsApp Cloud API
• Google Custom Search
• Cron jobs

The system automatically searched for relevant jobs and delivered alerts through WhatsApp.

Developed an AI-powered social-media SaaS platform supporting:

• Content generation
• Image and video workflows
• Workspace management
• CRM pipelines
• WhatsApp integration
• Subscription billing
• Social publishing
• English, Urdu and Hindi content
• Super-admin workspace access

Technology stack:

Next.js React TypeScript Prisma PostgreSQL Clerk Stripe AWS S3 Redis Vercel LangChain FFmpeg

Designed a bilingual English and Urdu healthcare-assistant architecture with:

• Text and voice interaction
• Appointment workflows
• Patient-management functionality
• Doctor dashboards
• WhatsApp communication
• AI-generated responses
• Human-escalation capability
• SaaS and self-hosted deployment options

Developed a CRM architecture for a multi-branch money-transfer business involving:

• Seven branch locations
• Customer QR and short codes
• Current and lifetime transaction totals
• Transaction history
• Branch-level reporting
• Role-based access
• Timezone-aware transaction records

Developed a Google Forms, Google Sheets and Apps Script appointment-management workflow supporting high-volume patient submissions and dynamic Today/Tomorrow appointment options.

Developed custom synchronization between Perfex CRM and QuickBooks Online for:

• Customers
• Contacts
• Invoices
• Payments
• Record mapping
• Duplicate prevention
• Synchronization status tracking

Certified in developing workflow automations using n8n, including triggers, APIs, webhooks, data processing, error handling and AI-agent workflows.

• Platform: n8n

Certified in using Claude and Claude Code for AI-assisted development, coding workflows, software analysis and agentic development.

• Platform: Anthropic
• Product: Claude
• Credential: View Claude Certificate

• Fiverr Level 2 Seller
• 200+ Fiverr client reviews
• AI Automation Specialist
• Perfex CRM Specialist
• Experience delivering CRM, SaaS,
• Perfex CRM Specialist
• Experience delivering CRM, SaaS, AI and automation projects internationally

Academic background from COMSATS University Islamabad.

• Degree: Master of Computer Science
• Field of study: Software Sngineering
• Graduation year: 2019

• Full-stack web development
• CRM customization
• Perfex CRM module development
• SaaS product development
• Multi-tenant architecture
• AI-agent development
• RAG and knowledge-base systems
• Workflow automation
• API and webhook integration
• WhatsApp automation
• Voice AI systems
• Mobile application development
• Payment integration
• Accounting-software integration
• Cloud deployment
• Business-process automation
• Technical project planning
• Production troubleshooting
• Legacy-system modernization

• Production-grade AI agents
• CRM and sales-pipeline automation
• RAG and knowledge-base assistants
• WhatsApp and voice AI systems
• Multi-tenant SaaS applications
• AI-powered customer service
• Business-process automation
• Scalable API integrations
• Cross-platform mobile applications

• Full-time remote opportunities
• Long-term contract positions
• Freelance software-development projects
• CRM customization and module development
• n8n, Make and Zapier automation
• AI-agent and RAG development
• API integration projects
• SaaS product development
• Mobile-app development
• Technical consulting
• Long-term development partnerships

• 🌐 Website: theperfectsol.com
• 💻 GitHub: github.com/MsCTN
• 🤖 Automation Portfolio: n8n AI Automations
• 💼 Fiverr: View Fiverr Profile
• 💼 Upwork: View Upwork Profile
• 🔗 LinkedIn: Connect on LinkedIn
• 📧 Email: ceo@theperfectsol.com

Building practical CRM, SaaS, automation and AI solutions that reduce manual work, improve customer experiences and help businesses scale.