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security(grm): restrict GRM automation rules to GRM staff (drop portal write/create) - #266

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gonzalesedwin1123 merged 3 commits into
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security-grm-cel-portal-rule-acl
Jul 28, 2026
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security(grm): restrict GRM automation rules to GRM staff (drop portal write/create)#266
gonzalesedwin1123 merged 3 commits into
19.0-staging-sec-batch1from
security-grm-cel-portal-rule-acl

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@gonzalesedwin1123

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Problem

spp_grm_cel/security/ir.model.access.csv granted base.group_portal read + write + create
(1,1,1,0) on the global config models spp.grm.routing.rule and spp.grm.escalation.rule,
with no ir.rule record rules scoping them. A low-privileged portal user could therefore
create an always-matching routing or escalation rule via RPC:

  • Routing rules run on ticket creation and can write team_id, user_id, severity,
    priority.
  • Escalation rules run on stage changes and via the hourly cron over all open tickets
    (executed elevated), and can reassign/escalate, send configured notifications, and create
    cases.

So a single planted rule turns portal access into unauthorized, global GRM workflow
modification and potential mass disruption of grievance handling. Severity: High.

Fix

Reduce the two portal ACL rows to read-only (1,0,0,0), matching the existing
base.group_user rows:

access_spp_grm_routing_rule_portal_user,...,base.group_portal,1,0,0,0
access_spp_grm_escalation_rule_portal_user,...,base.group_portal,1,0,0,0

Rule evaluation runs as the current user (ticket.create()apply_routing()
search() on the rule model), so read access must be retained or routing silently stops
applying — exactly why base.group_user also has read-only. Portal users lose the ability to
create or modify global rules; GRM officers/managers retain full management.

Portal ticket submission via the controller is already sudo()d
(spp_grm/controllers/grm_portal.py), so that flow is unaffected either way.

Tests

New spp_grm_cel/tests/test_rule_acl.py:

  • portal user is denied create on both rule models (AccessError);
  • portal user is denied write on both rule models (AccessError);
  • portal user retains read (evaluation still works);
  • a GRM manager can still create both rule types.

Written test-first (4 denial tests failed pre-fix — confirming portal could create/write —
then passed after). ./spp test spp_grm_cel35 passed, 0 failed; ./spp lint clean.

Out of scope (noted for awareness)

  • spp_grm grants portal 1,1,1,0 on spp.grm.ticket itself (portal can create tickets via
    RPC, not only via the sudo controller) — separate question, not changed here.
  • apply_escalation writes escalation_count without sudo() (unlike routing's sudo'd
    counter) — a pre-existing inconsistency; escalation triggered by a read-only portal user now
    fails closed (caught/logged), which is the intended behavior.

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Code Review

This pull request restricts portal users to read-only access for GRM routing and escalation rules by updating the ACL configurations in ir.model.access.csv. It also introduces a comprehensive suite of integration tests in test_rule_acl.py to verify these access control constraints. There are no review comments, and I have no additional feedback to provide.

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codecov Bot commented Jul 2, 2026

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Codecov Report

✅ All modified and coverable lines are covered by tests.
✅ Project coverage is 71.27%. Comparing base (f0a58b0) to head (bebd609).
⚠️ Report is 1 commits behind head on 19.0-staging-sec-batch1.

Additional details and impacted files

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@@                     Coverage Diff                     @@
##           19.0-staging-sec-batch1     #266      +/-   ##
===========================================================
+ Coverage                    71.25%   71.27%   +0.01%     
===========================================================
  Files                          227      226       -1     
  Lines                        15441    15664     +223     
===========================================================
+ Hits                         11002    11164     +162     
- Misses                        4439     4500      +61     
Flag Coverage Δ
spp_base_common 91.07% <ø> (ø)
spp_grm_cel 77.23% <100.00%> (?)
spp_oauth ?
spp_programs 65.27% <ø> (ø)
spp_registry 86.94% <ø> (ø)
spp_security 69.56% <ø> (ø)

Flags with carried forward coverage won't be shown. Click here to find out more.

Files with missing lines Coverage Δ
spp_grm_cel/models/grm_escalation_rule.py 76.76% <100.00%> (ø)

... and 11 files with indirect coverage changes

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@gonzalesedwin1123

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Staff review (post-rebase, head 1c36d437): SHIP-WITH-NITS. Both nits are now addressed in aa06b303:

  • Added the missing readme/HISTORY.md fragment for the 19.0.2.0.1 bump. (Note: CI does not catch this class of omission — an absent fragment produces no README drift, so the oca-gen hook has nothing to diff.)
  • Sudo'd the escalation_count write to match its routing-rule twin at grm_routing_rule.py:263. Previously a caller without write access failed midway through apply_escalation — after the notification was sent and the case created — rather than failing closed.

Review confirmed: the exposure was real and globally scoped (neither rule model has any ir.rule, so the ACL row was the only boundary); portal grievance submission does not regress (all three controller routes are read/read/sudo-create); the retained portal read is deliberate because apply_routing/apply_escalations search as the current user; tests use a genuine portal user with Odoo 19 group_ids and fail without the fix; no upstream drift re-opened it; no migration needed (ACL rows are noupdate=False); no version collision; independent of #327/#329.

Three follow-ups filed, out of scope here: #379 (rule CEL evaluates as superuser — same shape as #364, lets a GRM officer seize every ticket), #380 (portal has read/write/create on every ticket with no record rule — the ticket-model half of this over-grant), #381 (unguarded RPC-callable rule-engine entry points).

The ACL granted base.group_portal read/write/create on spp.grm.routing.rule
and spp.grm.escalation.rule. These are global config models with no record
rules, so a portal user could create an always-matching routing/escalation
rule via RPC. Routing rules run on ticket creation and escalation rules run on
stage changes and via the hourly cron over all open tickets (elevated), so a
single planted rule could reassign/escalate/notify across all grievances.

Reduce the two portal rows to read-only (1,0,0,0), matching the base.group_user
rows. Rule evaluation runs as the current user and only needs read, so ticket
routing still works; portal users can no longer create or modify global rules.
GRM officers/managers retain full management.

Add regression tests: portal users are denied create/write on both rule models
but retain read, while a GRM manager can still create both.
The escalation counter was written in the caller's context while its
routing-rule twin already uses sudo. A caller without write access left
the escalation applied half-way: notification sent and case created,
counter and chatter missing.

Also adds the missing HISTORY fragment for the version bump.
@gonzalesedwin1123
gonzalesedwin1123 force-pushed the security-grm-cel-portal-rule-acl branch from 168d879 to bebd609 Compare July 28, 2026 08:58
@gonzalesedwin1123
gonzalesedwin1123 marked this pull request as ready for review July 28, 2026 09:05
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@gonzalesedwin1123
gonzalesedwin1123 merged commit f450212 into 19.0-staging-sec-batch1 Jul 28, 2026
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@gonzalesedwin1123
gonzalesedwin1123 deleted the security-grm-cel-portal-rule-acl branch July 28, 2026 09:05
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