Goal
Make the public demo feel like a real support queue instead of an empty scaffold.
Suggested demo data
- 6-10 customers across small businesses and internal departments
- 8-12 devices with serial numbers, models, and product types
- 12-18 tickets across
Open, In Progress, Waiting on Customer, Resolved, and Closed
- Ticket notes that show agent handoff context
- 3-5 RMAs with varied shipping and resolution states
Acceptance criteria
- Dashboard has non-zero counts
- Tickets, customers, devices, notes, and RMAs are visibly connected
- Demo data avoids real customer names, emails, phone numbers, and serial numbers
Goal
Make the public demo feel like a real support queue instead of an empty scaffold.
Suggested demo data
Open,In Progress,Waiting on Customer,Resolved, andClosedAcceptance criteria