ticket-triage

An AI troubleshooting workbench for internal systems: it integrates ticketing and alerting systems via HTTP APIs and webhooks, connects code, logs, configurations, and agents, and provides a web-based self-service analysis interface for product, operations, and customer support teams.

A terminal-based, multi-domain support-ticket triage agent grounded in a local support corpus.

AI support-ticket triage for Teamwork Desk powered by Neo4j Aura Agent and a knowledge graph.

Helper n8n community node for Jev by TypeSafe. Classify, route, and score text with questions you define, and get a probability for every answer so unsure items can go to review.

AI-powered support ticket triage system with autonomous agents. Uses Google Gemini for intelligent issue analysis, skill-based moderator assignment, and automated email notifications. Built with Express, React, MongoDB, and Inngest.

Triagem inteligente de atendimentos com IA: recebe mensagens de marketplaces, classifica em segundo plano e prioriza em um dashboard Blazor. .NET 10, Transactional Outbox, MySQL e modo demo sem dependências externas.

Production-grade FastAPI microservice that triages support tickets into validated, structured JSON using OpenAI Native Structured Outputs.

AI-powered IT helpdesk that auto-triages support tickets using Gemini 2.0 Flash — priority classification, load-balanced routing, and SLA breach escalation in under 3 seconds.

Forethought — independent third-party profile of a public API surface, by API Evangelist. Forethought is a San Francisco-based generative AI customer-support platform. Its multi-agent product suite — Solve (omnichannel resolution), Triage (ticket classification and routing), Discover (knowledge-gap detection and article generation), Assist (agentic

Classify support tickets by category and severity using Claude, surface recurring themes, and generate a prioritized Fix Now / Next Sprint / Backlog PM report

AI-powered Customer Support Ticket Triage system that automatically classifies, prioritizes, analyzes, and routes support tickets using Machine Learning and NLP.

AI-powered Ticket Triage Agent using Google Gemini API for support ticket classification and prioritization.

Jira Cloud ticket triage and issue payload automation proof with mocked tests.

Compact transformer to auto-label help-desk tickets (topic + sentiment) with a FastAPI endpoint, eval dashboard, and MLOps glue.

Eco-Fi AI is an intelligent ticket triage dashboard that uses NLP, ML, and data visualizations to automate ticket classification, detect dead tickets, and prioritize issues based on business impact.

Customer support intelligence workspace for AI triage, SOP matching, workflow automation, and support operations insights

Applied AI support ticket triage system with rule-based baseline, structured LLM outputs, human review logic, and evaluation.

Replayable Python support-ticket triage pipeline with Gemini classification, deterministic validation, human review overrides, queue routing, escalations, and audit artifacts.

AI-inspired support ticket triage system using rule-based NLP for classification, priority assignment, and automated workflow analysis

AI ticket triage classifier with an eval harness — severity/routing taxonomy for multifamily IoT support, scored against a labeled dataset with a confusion matrix and confusable-pattern audit.