Iβm a business and operations professional with extensive experience in executive support, full-cycle recruiting, staffing operations, client onboarding, implementation, customer support, and BPO operations.
Throughout my career, I have supported senior leaders, coordinated complex workflows, helped organizations recruit talent, launch new client accounts, manage onboarding, and support the implementation of Statements of Work, Service Level Agreements, and contractual processes.
Iβm expanding my technical capabilities through GitHub, AI tools, automation, technical documentation, and hands-on technology training. My goal is to help organizations strengthen operations, improve client and employee experiences, and turn complex requirements into clear, practical solutions.
- Executive Support and Administrative Operations
- Client Onboarding and Implementation
- Customer Success and Client Support
- Full-Cycle Recruiting and Staffing Operations
- HR Technology and Product Enablement
- Technical and Business Operations
- AI Productivity and Workflow Improvement
- Process Documentation
- Cross-Functional Project Coordination
- Executive and Administrative Support
- Client Relationship Management
- SOW and SLA Implementation Support
- New Account Launches
- Full-Cycle Recruiting
- Stakeholder Communication
- Vendor Coordination
- Process Improvement
- Standard Operating Procedures
- CRM and Business Platforms
- Escalation Management
- Training and User Enablement
- AI-enabled business workflows
- Client onboarding resources
- Implementation playbooks
- Technical documentation
- GitHub portfolio projects
- Practical automation skills
University of North Georgia
Bachelor of Arts in Communication
Concentration in Organizational Leadership, In Progress
- CompTIA Security+ | Certified July 2026
- Anthropic Academy
- GitHub and version control
- AI productivity and prompt development
- Hands-on technical labs
I bridge people, processes, and technology.
My experience allows me to understand client expectations, operational requirements, contractual commitments, and user needs. Iβm especially interested in opportunities involving implementation, onboarding, customer enablement, HR technology, technical operations, and AI-supported business solutions.