RM-335: Handle channels the bot can't view in panels

backend/app/http/endpoints/api/channels.go

@@ -65,6 +65,10 @@ func ChannelsHandler(ctx *gin.Context) {
 			continue
 		}
 
+		if ch.IsObfuscated() {
+			continue
+		}
+
 		filtered = append(filtered, ch)
 	}
 

backend/app/http/endpoints/api/panel/multipanelcreate.go

@@ -246,10 +246,16 @@ func (d *multiPanelCreateData) validateChannel(guildId uint64) func() error {
 
 		var valid bool
 		for _, ch := range channels {
-			if ch.Id == d.ChannelId && (ch.Type == channel.ChannelTypeGuildText || ch.Type == channel.ChannelTypeGuildNews) {
-				valid = true
-				break
+			if ch.Id != d.ChannelId {
+				continue
 			}
+
+			if ch.IsObfuscated() {
+				return errChannelNoAccess("The selected channel")
+			}
+
+			valid = ch.Type == channel.ChannelTypeGuildText || ch.Type == channel.ChannelTypeGuildNews
+			break
 		}
 
 		if !valid {

backend/app/http/endpoints/api/panel/permcheck.go

@@ -23,6 +23,7 @@ type channelCheckResult struct {
 	Required    []string `json:"required"`
 	Missing     []string `json:"missing"`
 	Deleted     bool     `json:"deleted"`
+	NoAccess    bool     `json:"no_access"`
 	Ok          bool     `json:"ok"`
 }
 
@@ -204,6 +205,13 @@ func checkChannel(
 		return result
 	}
 
+	if ch.IsObfuscated() {
+		result.NoAccess = true
+		result.Missing = []string{permission.ViewChannel.String()}
+		result.Ok = false
+		return result
+	}
+
 	result.ChannelName = ch.Name
 
 	missing := botpermissions.MissingPermissions(guildId, botId, botRoles, ch.PermissionOverwrites, roleMap, required)

backend/app/http/endpoints/api/panel/validation.go

@@ -114,12 +114,26 @@ func validateContent(ctx PanelValidationContext) validation.ValidationFunc {
 	}
 }
 
+func errChannelNoAccess(what string) error {
+	return validation.NewInvalidInputError(fmt.Sprintf("%s is not visible to the bot - grant it the View Channel permission", what))
+}
+
 func validateChannelId(ctx PanelValidationContext) validation.ValidationFunc {
 	return func() error {
 		for _, ch := range ctx.Channels {
-			if ch.Id == ctx.Data.ChannelId && (ch.Type == channel.ChannelTypeGuildText || ch.Type == channel.ChannelTypeGuildNews) {
+			if ch.Id != ctx.Data.ChannelId {
+				continue
+			}
+
+			if ch.IsObfuscated() {
+				return errChannelNoAccess("Panel channel")
+			}
+
+			if ch.Type == channel.ChannelTypeGuildText || ch.Type == channel.ChannelTypeGuildNews {
 				return nil
 			}
+
+			break
 		}
 
 		return validation.NewInvalidInputError("Panel channel not found")
@@ -128,10 +142,24 @@ func validateChannelId(ctx PanelValidationContext) validation.ValidationFunc {
 
 func validateCategory(ctx PanelValidationContext) validation.ValidationFunc {
 	return func() error {
+		if ctx.Data.UseThreads {
+			return nil
+		}
+
 		for _, ch := range ctx.Channels {
-			if ch.Id == ctx.Data.CategoryId && ch.Type == channel.ChannelTypeGuildCategory {
+			if ch.Id != ctx.Data.CategoryId {
+				continue
+			}
+
+			if ch.IsObfuscated() {
+				return errChannelNoAccess("Ticket category")
+			}
+
+			if ch.Type == channel.ChannelTypeGuildCategory {
 				return nil
 			}
+
+			break
 		}
 
 		return validation.NewInvalidInputError("Invalid ticket category")
@@ -279,9 +307,19 @@ func validatePendingCategory(ctx PanelValidationContext) validation.ValidationFu
 		}
 
 		for _, ch := range ctx.Channels {
-			if ch.Id == *ctx.Data.PendingCategory && ch.Type == channel.ChannelTypeGuildCategory {
+			if ch.Id != *ctx.Data.PendingCategory {
+				continue
+			}
+
+			if ch.IsObfuscated() && !ctx.Data.UseThreads {
+				return errChannelNoAccess("Awaiting response category")
+			}
+
+			if ch.Type == channel.ChannelTypeGuildCategory {
 				return nil
 			}
+
+			break
 		}
 
 		return validation.NewInvalidInputError("Invalid awaiting response category")
@@ -486,6 +524,9 @@ func validateTranscriptChannelId(ctx PanelValidationContext) validation.Validati
 
 		for _, ch := range ctx.Channels {
 			if ch.Id == *ctx.Data.TranscriptChannelId {
+				if ch.IsObfuscated() {
+					return errChannelNoAccess("Transcript channel")
+				}
 				if ch.Type != channel.ChannelTypeGuildText && ch.Type != channel.ChannelTypeGuildNews {
 					return validation.NewInvalidInputError("Transcript channel must be a text channel")
 				}
@@ -499,12 +540,18 @@ func validateTranscriptChannelId(ctx PanelValidationContext) validation.Validati
 
 func validateTicketNotificationChannel(ctx PanelValidationContext) validation.ValidationFunc {
 	return func() error {
-		// Always validate the channel if provided
+		if !ctx.Data.UseThreads {
+			return nil
+		}
+
 		if ctx.Data.TicketNotificationChannel != nil {
 			channelFound := false
 			for _, ch := range ctx.Channels {
 				if ch.Id == *ctx.Data.TicketNotificationChannel {
 					channelFound = true
+					if ch.IsObfuscated() {
+						return errChannelNoAccess("Ticket notification channel")
+					}
 					if ch.Type != channel.ChannelTypeGuildText {
 						return validation.NewInvalidInputError("Ticket notification channel must be a text channel")
 					}
@@ -518,7 +565,7 @@ func validateTicketNotificationChannel(ctx PanelValidationContext) validation.Va
 		}
 
 		// Thread mode requires a per-panel notification channel
-		if ctx.Data.UseThreads && ctx.Data.TicketNotificationChannel == nil {
+		if ctx.Data.TicketNotificationChannel == nil {
 			return validation.NewInvalidInputError("You must select a ticket notification channel for this panel when thread mode is enabled")
 		}
 
@@ -548,6 +595,10 @@ func validateOverflowCategoryId(ctx PanelValidationContext) validation.Validatio
 
 		for _, ch := range ctx.Channels {
 			if ch.Id == *ctx.Data.OverflowCategoryId {
+				if ch.IsObfuscated() && !ctx.Data.UseThreads {
+					return errChannelNoAccess("Overflow category")
+				}
+
 				if ch.GuildId != ctx.GuildId {
 					return validation.NewInvalidInputError("Overflow category guild ID does not match")
 				}

backend/go.mod

@@ -8,14 +8,16 @@ go 1.26.0
 
 // replace github.com/TicketsBot-cloud/worker => ../../worker
 
+// replace github.com/TicketsBot-cloud/gdl => ../../gdl
+
 replace github.com/go-playground/validator/v10 => github.com/go-playground/validator/v10 v10.14.0
 
 require (
 	github.com/BurntSushi/toml v1.2.1
 	github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704
 	github.com/TicketsBot-cloud/common v0.0.0-20260927072029-424264fc4be2
-	github.com/TicketsBot-cloud/database v0.0.0-20261002063446-01dca52a987e
-	github.com/TicketsBot-cloud/gdl v0.0.0-20260612070331-a3947b410d3e
+	github.com/TicketsBot-cloud/database v0.0.0-20260927071905-7a22c7be0e4a
+	github.com/TicketsBot-cloud/gdl v0.0.0-20260927072153-8dbf0b284f57
 	github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc
 	github.com/TicketsBot-cloud/worker v0.0.0-20260827073646-455b39e53841
 	github.com/apex/log v1.1.2

backend/go.sum

@@ -41,10 +41,10 @@ github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704 h1
 github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704/go.mod h1:Mux1bEPpOHwRw1wo6Fa6qJLJH9Erk9qv1yAIfLi1Wmw=
 github.com/TicketsBot-cloud/common v0.0.0-20260927072029-424264fc4be2 h1:qeebeGGdrsDXrngOVrKMDt9G3JUTJwT/IEPTB61d46s=
 github.com/TicketsBot-cloud/common v0.0.0-20260927072029-424264fc4be2/go.mod h1:yL+VPSYNVK5gxUkA+fbb0WdTjGfWXnr7ScfL0rwk29g=
-github.com/TicketsBot-cloud/database v0.0.0-20261002063446-01dca52a987e h1:kZS42Mp+6wBhApK7zA6F1SX8ZYYG18cVRHB2ZDTvx94=
-github.com/TicketsBot-cloud/database v0.0.0-20261002063446-01dca52a987e/go.mod h1:0fKn7nPX6KeljYNQtGQiuZ5aJ/TczgXvBhnbz+4GEc8=
-github.com/TicketsBot-cloud/gdl v0.0.0-20260612070331-a3947b410d3e h1:qCibZQmO2rrBFrvn6+oAchPEQ7k/0Izr3ruL5P9aVZU=
-github.com/TicketsBot-cloud/gdl v0.0.0-20260612070331-a3947b410d3e/go.mod h1:CdwBR2egPtxUXjD2CgC9ZwfuB8dz9HPePM8nuG6dt7Y=
+github.com/TicketsBot-cloud/database v0.0.0-20260927071905-7a22c7be0e4a h1:Y1MPuFHwMmkoGeqnUV8CuXx4yqChdvPpqy3vGWBYnZo=
+github.com/TicketsBot-cloud/database v0.0.0-20260927071905-7a22c7be0e4a/go.mod h1:0fKn7nPX6KeljYNQtGQiuZ5aJ/TczgXvBhnbz+4GEc8=
+github.com/TicketsBot-cloud/gdl v0.0.0-20260927072153-8dbf0b284f57 h1:cFlQplQOlJCb+JQfxny+MJTg4dMKyEAvzB50MrWRa1E=
+github.com/TicketsBot-cloud/gdl v0.0.0-20260927072153-8dbf0b284f57/go.mod h1:CdwBR2egPtxUXjD2CgC9ZwfuB8dz9HPePM8nuG6dt7Y=
 github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc h1:qTLNpCvIqM7UwZ6MdWQ9EztcDsIJfHh+VJdG+ULLEaA=
 github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc/go.mod h1:pZqkzPNNTqnwKZvCT8kCaTHxrG7HJbxZV83S0p7mmzM=
 github.com/TicketsBot-cloud/worker v0.0.0-20260827073646-455b39e53841 h1:TBabCBrj8XiiDey2iqicOA6HfDIyqZ63akGhImheoxs=

frontend/src/components/PermissionWarningBanner.tsx

@@ -11,7 +11,6 @@ const ROLE_LABELS: Record<string, string> = {
   transcript_channel: "Transcript channel",
 };
 
-// Maps a role to the appropriate noun for "no longer exists" messages
 const ROLE_ENTITY: Record<string, string> = {
   ticket_category: "category",
 };
@@ -63,6 +62,15 @@ const PanelDetail: FC<{ panel: PanelPermResult; isError: boolean; guildId: strin
                 {" - "}
                 {ROLE_ENTITY[ch.role] ?? "channel"} no longer exists
               </span>
+            ) : ch.no_access ? (
+              <>
+                {" "}
+                <span className={nameColor}>({ch.channel_id})</span>
+                {" - "}
+                <span>
+                  bot cannot see this {ROLE_ENTITY[ch.role] ?? "channel"}, grant it View Channel
+                </span>
+              </>
             ) : (
               <>
                 {" "}

frontend/src/pages/manage/multipanels/create.tsx

@@ -178,7 +178,8 @@ const MultiPanelsPage: FC = () => {
   // Returns the message so the Save button can reuse the rules.
   const saveBlocker = () => {
     if (!multiPanel.channel_id) return "Select a panel channel before creating the multi-panel.";
-    if (staleChannel) return "The selected panel channel no longer exists.";
+    if (staleChannel)
+      return "The selected panel channel no longer exists or the bot can't view it.";
     if (multiPanel.panels.length < 2)
       return "Select at least two panels before creating the multi-panel.";
     if (multiPanel.panels.length > 15) return "Multi-panels cannot contain more than 15 panels.";

frontend/src/pages/manage/multipanels/edit.tsx

@@ -182,7 +182,8 @@ const MultiPanelsPage: FC = () => {
   // Returns the message so the Save button can reuse the rules.
   const saveBlocker = () => {
     if (!multiPanel?.channel_id) return "Select a panel channel before saving the multi-panel.";
-    if (staleChannel) return "The selected panel channel no longer exists.";
+    if (staleChannel)
+      return "The selected panel channel no longer exists or the bot can't view it.";
     if (tooFewPanels) return "Select at least two panels before saving the multi-panel.";
     if (multiPanel.panels.length > 15) return "Multi-panels cannot contain more than 15 panels.";
     if (labellessPanelCount > 0) return "Every dropdown panel needs a label.";

frontend/src/pages/manage/panels/create.tsx

@@ -281,9 +281,9 @@ const PanelsPage: FC = () => {
     missingThreadChannel ||
     buttonIdentityMissing ||
     stale(panel.channel_id) ||
-    stale(panel.category_id) ||
+    (!panel.use_threads && stale(panel.category_id)) ||
     stale(panel.transcript_channel_id) ||
-    stale(panel.ticket_notification_channel) ||
+    (panel.use_threads && stale(panel.ticket_notification_channel)) ||
     welcomeMessageEmpty ||
     invalidWelcomeMessageUrls.length > 0;
 
@@ -495,7 +495,7 @@ const PanelsPage: FC = () => {
           <Select
             label="Ticket Category"
             required
-            error={stale(panel.category_id)}
+            error={!panel.use_threads && stale(panel.category_id)}
             options={
               selectedGuild?.channels
                 ?.filter((c) => c.type == 4)
@@ -890,7 +890,7 @@ const PanelsPage: FC = () => {
             label="Thread Notification Channel"
             info={THREAD_NOTIFICATION_CHANNEL_INFO}
             required={panel.use_threads}
-            error={stale(panel.ticket_notification_channel)}
+            error={panel.use_threads && stale(panel.ticket_notification_channel)}
             disabled={!panel.use_threads}
             options={
               selectedGuild?.channels

frontend/src/pages/manage/panels/edit.tsx

@@ -205,9 +205,9 @@ const EditPanelsPage: FC = () => {
     missingThreadChannel ||
     buttonIdentityMissing ||
     stale(panel.channel_id) ||
-    stale(panel.category_id) ||
+    (!panel.use_threads && stale(panel.category_id)) ||
     stale(panel.transcript_channel_id) ||
-    stale(panel.ticket_notification_channel) ||
+    (panel.use_threads && stale(panel.ticket_notification_channel)) ||
     welcomeMessageEmpty ||
     invalidWelcomeMessageUrls.length > 0;
 
@@ -409,7 +409,7 @@ const EditPanelsPage: FC = () => {
           <Select
             label="Ticket Category"
             required
-            error={stale(panel.category_id)}
+            error={!panel.use_threads && stale(panel.category_id)}
             options={
               selectedGuild?.channels
                 ?.filter((c) => c.type == 4)
@@ -804,7 +804,7 @@ const EditPanelsPage: FC = () => {
             label="Thread Notification Channel"
             info={THREAD_NOTIFICATION_CHANNEL_INFO}
             required={panel.use_threads}
-            error={stale(panel.ticket_notification_channel)}
+            error={panel.use_threads && stale(panel.ticket_notification_channel)}
             disabled={!panel.use_threads}
             options={
               selectedGuild?.channels

frontend/src/types.d.ts

@@ -93,6 +93,7 @@ export interface GuildChannel {
     join_timestamp: string; // ISO 8601 format
     flags: number; // Flags for the member
   };
+  flags?: number;
   // Additional fields can be added as needed
 }
 
@@ -994,6 +995,7 @@ export interface ChannelPermCheckResult {
   required: string[];
   missing: string[];
   deleted: boolean;
+  no_access: boolean;
   ok: boolean;
 }