application-support

Sandbox environment for deliberately breaking application components to simulate real-world incidents and practice support workflows. 🐞

Save persistent data or file in UserDefaults, Keychain, File System, Memory Cache, URLCache

Flask-based senior support management system demonstrating business analysis, client and service workflows, appointment management, operational reporting, privacy-aware design, and automated testing.

Real-world SQL investigations for Product Support using PostgreSQL and DBeaver.

Java Spring Boot release monitoring application with semantic version checks, GitHub Releases, PostgreSQL, Flyway, Testcontainers, and Docker.

Portfolio for software implementation, SaaS onboarding and application support.

Hands-on IT Support, Systems Administration, ITSM and Healthcare Application Support labs.

PowerShell script to monitor Windows services, enforce desired state (Running/Stopped), and log results.

FastAPI audit logging and observability project with structured JSON logs, request IDs, Docker, Kubernetes, and GitHub Actions.

Reference implementation for support queue monitoring, SLA-risk triage and AI-to-human handoffs.

PowerShell script that automates log file cleanup based on retention rules defined in a CSV. Includes a log generator for testing.

Mock HR and financial application support portal demonstrating incident intake, knowledge management, SLA tracking, SQL reporting, documentation, and user training.

A SQL data investigation project simulating real Application Support Analyst work, including troubleshooting queries, data analysis, and realistic support tickets.

ETL automation project using Python, SQLite and SQL to validate transaction data and generate operational reports for Application Support scenarios.

Local support-engineering portfolio lab for SaaS ticket triage, SQL investigation, SLA prioritization, customer replies, and engineering escalations.

Hands-on production support lab for diagnosing real-world failures across APIs, Docker, Nginx, PostgreSQL, RabbitMQ, Redis, observability, Kubernetes and CI.

Python Backend / API Automation profile: QA/API, application support, internal tools, DriveDesk evidence, FastAPI, Docker.

Aspiring IT Support & Application Support Analyst focused on troubleshooting, system support, and SQL-based applications.

Professional Playwright and TypeScript regression automation framework for a Spring Boot application using the Page Object Model, GitHub Actions, and Allure reporting.

Advanced PostgreSQL project - banking app support schema with incident tracking, window functions, CTEs, stored procedures and operational views